Privacy Policy

Defensity Ltd Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Defensity Ltd collects the following data:
• Personal identification information (Name, email address, phone number.)

How do we collect your data?

You directly provide Defensity Ltd with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

Defensity Ltd may also receive your data indirectly from the following sources:
• Lead generation companies

How will we use your data?

Defensity Ltd collects your data so that we can:
• Process your order, manage your account.
• Email you with specific Cyber Security alerts and services we think you might like.

How do we store your data?

Defensity Ltd securely stores your data at their head office. All data is encrypted at rest and in transit.

Defensity Ltd will keep your personally identifiable information for a period of upto 2 years. Once this time period has expired and the data no long has a business use, we will delete any of your data held by us.

Marketing

Defensity Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
• Currently, none.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Defensity Ltd from contacting you for marketing purposes or giving your data to other members of the Defensity Ltd Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Defensity Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Defensity Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Defensity Ltd correct any information you believe is inaccurate. You also have the right to request Defensity Ltd to complete information you believe is incomplete.

The right to erasure – You have the right to request that Defensity Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Defensity Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Defensity Ltd’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Defensity Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 020 3931 6340
Or write to us: support@defensity.co.uk

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies. org.

How do we use cookies?

Defensity Ltd uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed into our portal
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Defensity Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer, location you are in and the status of your online chat with us. A mix of first-party and third-party cookies are used.

• Advertising – Defensity Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Defensity Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
The Defensity Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Defensity Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us
If you have any questions about Defensity Ltd’s privacy policy,the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@defensity.co.uk
Call us: 020 3931 6340

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Defensity Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

https://ico.org.uk/global/contact-us/

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